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echoe.shop policies

Shipping Policy

At echoe.shop, we are committed to providing a smooth and reliable shopping experience for customers in the United States.

Last Updated: July 2026

01

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation.

Orders are fulfilled through our international logistics partners.

02

Shipping Time

United States:

Estimated delivery time:

8-15 business days after shipment.

Please note that delivery times may vary due to:

  • Customs clearance
  • Weather conditions
  • Holidays
  • Unexpected carrier delays

03

Shipping Fee

We offer free standard shipping on orders over $100.

For orders below $100, shipping fees will be calculated at Shopify checkout.

04

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24-48 hours to update after the carrier receives the package.

05

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an address error, please contact us as soon as possible. Changes cannot always be guaranteed after an order has been processed or shipped.

06

Shipping Delays, Lost Packages and Delivery Issues

If a package is delayed, appears lost, or is marked delivered but not received, please contact us with your order number and checkout email.

We will review the tracking information and help with the next reasonable step based on carrier status.

07

Order Cancellation After Shipment

Once an order has shipped, it usually cannot be cancelled. If you no longer want the item, please follow our Return & Refund Policy after delivery.

08

Current Shipping Area

We currently serve customers in the United States. International destinations outside the United States are not active at this time.

09

Contact Us

For any shipping questions, please contact:

Email:

echoe001@163.com

WhatsApp:

+86 13577486272

We aim to respond within 24 hours on business days.

Customer Service: echoe001@163.com

Policy ID: Ship