01
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders are fulfilled through our international logistics partners.
At echoe.shop, we are committed to providing a smooth and reliable shopping experience for customers in the United States.
Last Updated: July 2026
01
All orders are processed within 1-3 business days after payment confirmation.
Orders are fulfilled through our international logistics partners.
02
United States:
Estimated delivery time:
8-15 business days after shipment.
Please note that delivery times may vary due to:
03
We offer free standard shipping on orders over $100.
For orders below $100, shipping fees will be calculated at Shopify checkout.
04
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take 24-48 hours to update after the carrier receives the package.
05
Customers are responsible for providing accurate shipping information at checkout.
If you notice an address error, please contact us as soon as possible. Changes cannot always be guaranteed after an order has been processed or shipped.
06
If a package is delayed, appears lost, or is marked delivered but not received, please contact us with your order number and checkout email.
We will review the tracking information and help with the next reasonable step based on carrier status.
07
Once an order has shipped, it usually cannot be cancelled. If you no longer want the item, please follow our Return & Refund Policy after delivery.
08
We currently serve customers in the United States. International destinations outside the United States are not active at this time.
09
For any shipping questions, please contact:
Email:
echoe001@163.com
WhatsApp:
+86 13577486272
We aim to respond within 24 hours on business days.
Customer Service: echoe001@163.com
Policy ID: Ship