Privacy Policy

01

Information We Collect

We may collect information that you provide when placing an order, contacting customer support, creating an account or browsing our website.

• Name, email address, phone number and shipping address.
• Order details, purchase history and customer service messages.
• Device, browser and website usage information collected through cookies or analytics tools.

02

How We Use Your Information

We use customer information to process orders, provide customer support, improve our website and communicate important updates about purchases.

• To confirm, process and deliver orders.
• To respond to shipping, return and product questions.
• To improve website performance, content and customer experience.
• To send marketing messages only when you choose to receive them.

03

Payment Information

Payments are processed through secure third-party payment providers. We do not store full credit card details on this website.

04

Cookies

We may use cookies to support cart functionality, remember preferences, improve website performance and understand how visitors use our website.

05

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

06

Third-party Services

Our store may use third-party services such as Shopify, payment processors, analytics tools and shipping providers to operate the website and fulfill orders.

07

Customer Rights

Depending on your location, you may have the right to request access, correction or deletion of your personal information. To make a privacy request, email customer support with the subject line Privacy Request and include the email address used for your order or account.

08

Contact Information

For privacy questions or requests, please contact our customer support team.

• Email: echoe001@163.com
• WhatsApp: +86 13577486272